![]() The MBTA planned the Forging Ahead program to preserve access and quality of service available to these transit-critical customers. In order to protect essential service for those who depend upon it, we needed to reduce service where there were fewer riders. ![]() While we continued to run close to 2019 service levels through this time, it did not match changing demand and travel behaviors caused by the pandemic. In October 2020, riders took around 330,000 daily trips-or 26% of daily ridership compared to 2019. Last year, challenged by unprecedentedly low ridership due to the COVID-19 pandemic, the MBTA faced a historic moment: In 2019, MBTA riders took 1.26 million daily trips. ![]() ![]() Learn more about our plan to bring back service Due to an infusion of federal funding, as of April 2021, the MBTA is able to begin bringing service back to 100% pre-pandemic levels. ![]()
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